What is a security firm, really — and how do they protect your business? Well, a security firm is a licensed company that protects people, property, and businesses. Some send out guards, while others install alarms, monitor cameras, or handle cybersecurity.

In this article, we’ll cover: 

• Types of security firms
• Services offered
• Why businesses hire them
• Key benefits
• Choosing the right firm

Let’s start by looking at the types of firms you may find.

What is a security firm? Breaking down the 5 main types

Security firms come in different forms depending on the kind of protection they provide. Some focus on boots-on-the-ground protection with trained guards, while others lean more into technology, like cameras, alarms, or cybersecurity. Here’s a breakdown of the main types of security companies:

1. Manned guarding services

These firms provide trained guards for physical security jobs. They may offer armed or unarmed guards (or even both) and are generally responsible for making sure their personnel are licensed and trained to know what guards can and can’t do.

These guards can be static or mobile. Static guards stay in one spot, usually at entrances, lobbies, or reception desks. You’ll see them checking IDs, watching security monitors, or simply acting as a visible deterrent. For example, a static guard might be stationed at a corporate front desk or retail entrance. 

On the other hand, mobile patrols cover larger areas by foot or vehicle. Apartment complexes, warehouses, parking lots, and construction sites often use this type of patrol to keep things in check.

Another branch of manned guarding is executive protection, also known as bodyguard work. These private security guards work closely with VIPs like CEOs, celebrities, or politicians. Depending on the risk level, they may be armed or unarmed, and they usually have specialized training in personal protection. 

Last but not least, event security firms also fall under this category. They’re the teams that keep things under control at concerts, trade shows, and sports games, where they make sure crowds don’t get out of hand.

2. Electronic security services

These firms focus more on technology-based systems. 

They often install and monitor surveillance systems like CCTV cameras and motion sensors, so clients can keep an eye on things after hours. Most setups include live video feeds and recording options for playback.

Alarm response is another key service. These firms monitor intrusion alarms and send out guards or notify law enforcement when something triggers the system. This gives business owners peace of mind without needing someone onsite 24/7. 

These firms also work with access control systems. Think keycards, badges, or fingerprint scanners, basically anything that helps limit who can enter a building or certain areas. A security firm might install and manage these systems, and in some cases, provide guards to monitor the access points in person.

3. Cybersecurity and digital security

Some firms specialize in protecting businesses from online threats. These firms offer data protection and network security, where they help guard against hackers, phishing, and malware. This can include firewalls, antivirus software, and employee training.

4. Private investigation

These firms offer background research and fraud detection. Services may involve corporate and fraud investigations where they may help uncover internal theft, employee misconduct, or dishonest partners. 

They can also conduct background checks and surveillance before hiring staff or forming partnerships, especially in sensitive industries.

5. Security consulting firms

These consulting firms assess security risks, develop security plans, and train staff. They identify weak spots, create strategies, and often help to make sure the team is prepared for emergencies through training.

What types of security services can these firms perform?

Security firms offer a pretty wide range of services depending on their specialty. Some focus on guard services, others on systems and tech, and some offer both. Here are the services you’ll typically find firms offering:

• Access control and screening: Many businesses use guards or systems to control who enters a building. That could mean checking IDs at a front desk, managing entry points at a gated community, or installing badge scanners in an office building.
  
  
• Surveillance and loss prevention: Firms may install and monitor camera systems to watch for theft or suspicious behavior. Retail stores often hire security officers to walk the floor, keep an eye on high-risk areas, and report any losses.
  
  
• Escort and transportation services: For higher-risk situations, security firms provide armed or unarmed escorts. This could include walking employees to their cars late at night or transporting valuable items like cash or jewelry.
  
  
• Emergency response and crisis management: Security teams often act as the first responders in emergencies where they’re handling evacuations, calling 911, or de-escalating dangerous situations. Some firms can also help businesses create emergency plans and run drills.
  
  
• Alarm response: When an alarm is triggered, some firms are contacted to investigate in person before police are called. This can help avoid false alarms and speed up response time.
  
  
• Remote monitoring: For companies that can't afford full-time guards, some firms offer 24/7 video monitoring services. These firms watch camera feeds and alert clients or authorities if something looks off.
  
  
• Incident reporting and documentation: Security staff often log events, suspicious activity, and rule violations. Businesses can use these reports for insurance, investigations, or compliance.

Why do businesses hire a security firm?

Businesses work with security firms to cut down on risk, protect their property, and keep people safe. Here are some of the common reasons they hire firms:

• Access control and screening: Guards check IDs at entrances, monitor gates, or run front desk check-ins to control who enters the building or job site.
  
  
• Surveillance and loss prevention: Security teams prevent theft or damage by watching security cameras, patrolling retail floors, or keeping an eye on storage areas.
  
  
• Escort and transportation services: Guards accompany staff to parking lots late at night or ride along during the transport of high-value goods like cash, equipment, or pharmaceuticals.
  
  
• Emergency response and crisis management: Security guards act fast during emergencies like fires, medical incidents, or threats. Many firms also help businesses build safety plans and run drills.
  
  
• Alarm response and remote monitoring: Firms keep watch over cameras and alarms 24/7 and respond when systems are triggered, even if no one is onsite.
  
  
• Incident reporting and documentation: Guards write up detailed reports after incidents, which can help with insurance claims, legal cases, or spotting patterns of concern.

Key business benefits of hiring a security firm

Bringing in a security firm can offer more than just protection. Here are some of the best benefits businesses can get:

• Reduced liability and risk: Having trained guards and proper security systems helps prevent incidents and can protect your business legally if something does happen.
  
  
• Peace of mind and focus: Business owners and staff can concentrate on their work, knowing that safety is being handled by professionals.
  
  
• Access to advanced technology: Many firms bring in tools like live video monitoring, alarms, and electronic access systems that small businesses might not set up on their own.
  
  
• Cost-effectiveness: Instead of hiring and training your own team, a security firm gives you immediate access to skilled workers and equipment for a set price.
  
  
• Rapid emergency response: Whether it’s a fire alarm, a medical issue, or a suspicious person on-site, security teams are trained to act quickly and handle the situation.
  
  
• Professional documentation: Security reports can help during insurance claims, audits, or if a situation ever ends up in court.

Who can own or manage a security firm?

Anyone can run a security firm, provided they meet the requirements. Here’s what’s usually required:

• Business management knowledge: Owners should understand how to run a company, deal with clients, handle payroll, and manage operations. Tools like Belfry can help make running a company easier.
  
  
• Industry experience: Many firm owners are former guards, police officers, or military personnel who already know the field and its challenges.
  
  
• Legal licensing and compliance: Every state has different rules, but most require security firms to be licensed, insured, and registered properly. If you’re thinking about starting your own security company, be sure to check with your state for your local requirements.
  
  
• A clean background check: Most states require a criminal background check before someone can run or even apply for a firm license.
  
  
• Financial stability: Starting and running a firm requires upfront costs like equipment, insurance, and payroll, so owners should have the funds or credit to handle it.
  
  
• Leadership skills: Whether it’s managing teams, solving client issues, or staying organized, the person in charge needs to lead with confidence.

How to choose the right security firm

Picking the right security firm isn’t just about who’s the cheapest. You want a team that fits your needs, responds fast, and knows what they’re doing. Here’s what to look for:

• Experience and reputation: Check how long they’ve been in business and what kinds of clients they’ve worked with. Look for reviews or ask around locally to make sure they are reliable and trustworthy.
  
  
• State licensing and insurance: Make sure the firm is fully licensed and carries liability insurance because this protects both you and them if anything goes wrong.
  
  
• Range of services: Some firms only offer guards, while others handle tech, investigations, or cybersecurity. Choose one that covers what you actually need.
  
  
• Response time and availability: Emergencies don’t wait. Ask how fast they respond to calls or alarms, and whether they offer 24/7 service. Look for reviews that confirm this information if possible.
  
  
• Cost and contract flexibility: Compare rates and contract terms. Some firms lock you into long-term deals, while others offer month-to-month or job-based pricing. Choose something that suits your budget and price range.
  
  
• Communication and reporting: Good firms keep you in the loop. Ask how they report incidents and whether you’ll get regular updates.

The future of security firms and industry trends

Security firms are changing fast. New tools and tech are changing and shaping how guards work, how businesses stay protected, and what clients expect. Here are a few trends that are already making an impact:

• AI and automation in surveillance: Some firms now use cameras with motion detection and AI software that can flag suspicious activity without a person watching 24/7. This helps to cut down on false alarms and makes monitoring more efficient.
  
  
• Cybersecurity integration: More traditional security firms are teaming up with IT experts or adding in-house teams to handle digital threats. That means protecting not just buildings but data, emails, and networks too.
  
  
• Remote monitoring and smart security systems: Instead of having someone on-site all the time, businesses can now install systems that alert a remote team if something goes wrong. Some setups include smart locks, mobile alerts, and even live camera access from a phone.
  
  
• Mobile-based guard tools: Guards are using apps to check in, log incidents, and share updates with clients in real time. This helps firms stay organized and helps clients stay in the loop.
  
  
• Demand for flexible contracts: More clients want short-term or on-call services instead of long commitments. Firms that offer flexibility are standing out, thanks to the flexibility they provide.

How you can manage your security firm with Belfry

We’ve answered the question, “What is a security firm?” Now let’s talk about running one. Whether you’re just getting started or already managing a team, Belfry makes it easier to handle scheduling, guard tracking, incident reports, payroll, and more.

Belfry is an all-in-one security guard software that puts everything in one place, making it easier to manage your team.

Here’s how it can level up your business:

• Easy scheduling: Minimize scheduling conflicts and avoid unmanned shifts thanks to Belfry’s automated scheduling features that assign shifts based on site requirements, officer certifications, and training.
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• Increased officer accountability: Belfry has GPS tracking and NFC-based guided tours to help you make sure your guards are adhering to their post orders. Geofencing alerts help alert you if a guard leaves their designated area.
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• Digital incident reporting: Goodbye pen and paper — guards can more easily keep you up-to-date by sending digital incident reports through the Belfry mobile app. They can even attach any evidence if needed.
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• Track certifications: Prevent license compliance lapses by inputting your officers’ licenses and certifications. Belfry tracks renewal dates automatically and sends notifications when they’re coming up.
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• Custom reporting: Need to create reports? Belfry allows you to design tailored reports, including incident documentation, patrol activities, and compliance status.
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• Simplified payroll: Belfry automates time and attendance tracking to make payroll easier. It also tracks overtime, labor expenses, and timesheets to make financial reporting a breeze.

See how Belfry can help simplify managing your operations. Schedule a Free Demo Today.