Why Hire an Unarmed Security Guard? Key Duties and Benefits
What can an unarmed security guard do for you? Discover their qualifications, roles, and responsibilities — and how hiring them could benefit your business.
Did you know there are over 750,000 unarmed security guards in the US today? These guards protect people and property with their skills in observation, conflict resolution, and customer service.
Read on to learn more about:
- What unarmed security guards are
- Key responsibilities
- Qualifications and certifications
- Benefits
- Choosing the right guard for your company
Let’s start by talking about unarmed security guards and why they don’t carry firearms.
What is an unarmed security guard?
An unarmed security guard is a trained security professional responsible for protecting people, property, or assets without using firearms or other deadly weapons. They rely on patrolling, communication, and non-lethal methods to prevent and address security risks on the job.
Although they don’t carry firearms, unarmed security guards still go through training and certification. This training teaches them valuable knowledge like de-escalation techniques and first-aid response.
Why are some security guards unarmed?
You can often find unarmed security in situations that aren’t as high risk. They are also typically assigned to important areas or situations where the presence of firearms could potentially become problematic — especially if they are misused or maliciously compromised.
For example, if security guards at a crowded rock festival had firearms, this could escalate a situation with a large, panicked crowd and might do more harm than good.
Companies prioritizing crime prevention often hire unarmed security as these professionals are trained in conflict de-escalation, helping to defuse a situation before it becomes too big of a problem.
What do unarmed security guards carry?
While unarmed officers don’t carry firearms, they typically pack non-lethal tools and equipment to help them be more effective when performing their duties. Here are some common items that unarmed guards carry:
- Communication devices: Cell phones, walkie-talkies or two-way radios
- Flashlight: Durable and powerful flashlight for visibility in the dark
- Pen and paper: For taking notes and documenting incidents, though some now use their smartphones
- Access tools: Keys and access cards for entering areas and locking or unlocking restricted areas during their patrols
- Identification: ID badges that identify them as authorized security
- Defensive tools (if permitted): Non-lethal batons, handcuffs, pepper spray
- Technology: Body cameras, portable security scanners
Where do unarmed security officers usually work?
You’ll most commonly find unarmed security guards in settings where the primary focus is on monitoring and surveillance, crime prevention, and maintaining safety and security without firearms.
Such places hire unarmed guards because the perceived risk level isn’t high enough to warrant the presence of firearms. There are other considerations, such as costs, the desire to keep the atmosphere welcoming, and the potential legal liabilities of having firearms on the premises.
Unarmed guards often work at:
- Retail stores
- Shopping malls
- Residential properties and complexes
- Educational institutions
- Healthcare facilities
- Offices and places of business
- Hotels
- Events venues
- Transportation hubs
- Construction or industrial sites
Key responsibilities of unarmed security guards
Unarmed security guards must accomplish many duties on a day-to-day basis. These duties may vary depending on their employer and specific assignment.
Here are some key responsibilities of unarmed security guards:
- Monitoring premises and enforcing safety: Like all security guards, unarmed guards also perform duties like monitoring, surveillance, and patrolling.
- Handling access control: Unarmed guards are often posted at access points to ensure that only authorized persons gain entry.
- Responding to emergencies: Security guards are trained to respond to emergencies by providing first aid and calling the appropriate responders when necessary.
- Customer service duties: Guards often provide customer service by helping patrons find their way, providing instructions, and more.
- Crowd control: Security guards help keep crowds under control by directing foot traffic and managing crowd sizes. This task is vital for preventing stampedes and crowd crush events in large crowds.
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Is there an unarmed security guard license or certification?
Yes, there are unarmed security guard licenses, although requirements vary by state. In California, for example, you must be at least 18 years old, pass a background check, and complete a minimum of 40 hours of training to qualify.
Of course, requirements may also vary from company to company.
Can you work in multiple states as an unarmed security guard?
Unfortunately, multi-state licenses do not exist. However, some states like Tennessee, Arizona, and Louisiana have reciprocal agreements. Under such agreements, these states may allow guards certified in other states to work in their state on a case-by-case basis.
If you are not approved to work under a reciprocal agreement, you must get certified in the new state you intend to work in.
Keeping licenses current
Security guards who have earned their licenses must stay up-to-date and keep their licenses current. Some states require annual renewal, while others only need to be renewed every 2-3 years. It’s also worth noting that some states or companies require continuing education and training.
Can you be an unarmed security guard with a felony?
Many states prohibit felons from becoming unarmed security guards. However, some states will allow exceptions if certain conditions are met.
For example, some people may earn their security guard license if their felony was non-violent and there is proof of rehabilitation. A certificate of rehabilitation, which is available only in some states, acknowledges an individual has been rehabilitated and can qualify for security positions.
Some states consider the amount of time that has passed since the felony conviction. A clean record for several years may strengthen the case for licensing.
Criminal records will often disqualify an individual from earning a security guard license. However, if their records are sealed or expunged, they may become eligible for licensing again.
Additionally, in states with discretionary licensing, applicants may appeal a denial by providing additional evidence of rehabilitation or addressing concerns related to the felony.
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Benefits of hiring unarmed security guards for businesses
Businesses of all sizes face the challenge of ensuring safety and protecting assets in today’s unpredictable world. Hiring unarmed security guards offers an affordable yet effective solution. Here are some of the benefits you can expect:
- Focus on prevention over confrontation: Guards are trained to manage disputes calmly, resolving situations without the need for force or police intervention.
- Visible deterrent to criminal activity: Uniformed guards discourage theft, vandalism, and other criminal behavior by signaling that the property is monitored.
- Customer and employee reassurance: Security guards offer peace of mind and a feeling of security to all on the property.
- Enhanced customer service: Unarmed guards often double as helpful representatives, assisting customers, providing directions, and maintaining a welcoming environment.
- No firearm risks: Unarmed security eliminates the potential liabilities and risks associated with firearms while maintaining safety through observation and reporting.
- Emergency response support: Guards are trained to respond quickly to incidents like medical emergencies or fires, assisting with evacuation and coordinating with authorities.
How to choose the right unarmed security guard for your company
Selecting a security guard that suits your needs can be challenging yet fulfilling.
Here are a few things you should look for in an unarmed security guard:
- Certifications and training: Beyond looking for candidates with an unarmed security officer license (available in Utah), it’s a good idea to look for guards trained in conflict resolution, first aid, and surveillance.
- Industry-specific experience: It may be wise to select candidates who are familiar with your specific industry and have some knowledge in the field.
- Culture fit and professionalism: Security guards should align with your company values and present a professional image.
- Leadership traits: Every security guard will find themself leading people in one way or another while performing their duties. Hiring a guard with good leadership qualities can help things go smoothly in high-pressure situations.
- Physical fitness: Some security roles can be very physically demanding. In such cases, it’s a good idea to hire candidates who meet your desired physical fitness levels.
- Communication skills: Is the security guard good at verbal communication? What about written communication? Do they get their point across clearly and concisely in conversation and in reports?
- Other essential traits: When hiring a security guard, there are many traits to consider, such as looking for honest candidates with attention to detail and an even temperament.
Frequently asked questions
How do I become an unarmed security guard in California?
If you’re considering becoming a security guard in California, you must meet a few requirements. Most notably, you must be at least 18, pass a criminal history background check, and complete the required 40-hour training course. You should also learn all the required unarmed security duties you must perform.
Are unarmed security guards effective in high-risk areas?
Yes and no. Whether or not an unarmed guard will be effective in a high-risk area depends on the threat level and specific circumstances, like the role the guard is assigned and the measures taken to support them. For example, unarmed guards are effective in high-risk areas if tasked to man the camera surveillance station.
What is the typical cost of hiring an unarmed security guard?
The cost of hiring an unarmed security guard in the United States varies based on location, experience, and industry demand. As of December 2024, the average hourly wage for unarmed security guards is approximately $17 per hour.
Manage security guards more easily with Belfry
Unarmed security guards can provide peace of mind, safety, and a sense of security not just to customers and patrons but also to employees and property owners. Unarmed guards can be quite effective at their jobs as long as you assign them to the right tasks.
Here’s how security guard software like Belfry can help:
- Schedule officers quickly: Belfry can help you ensure your property is protected around the clock by enabling automated security guard scheduling, with smart recommendations to help you find qualified officers quickly.
- Enable instant digital reporting: The Belfry mobile app enables paper-free instant incident report submission, making it easier for guards to report what they see.
- Licensing compliance management: Belfry helps you avoid fines by ensuring your security officers have and maintain the appropriate licenses and training.
- GPS tracking: Using Belfry's GPS tracking feature, you can track your security guards when they are out working or on patrols.