With the recent passage of SB 760, Maryland is taking meaningful steps to improve security standards across the state. This legislation introduces new licensing and training requirements for security officers, creating a demand for qualified experts and reputable security companies.

If you're looking to capitalize on this opportunity and learn how to start a security company in Maryland, this guide will provide you with a roadmap to success.

Let’s start by looking at the key elements any Maryland security business must consider before starting. 

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Key components of a successful security company in Maryland

The booming security industry in Maryland offers numerous opportunities. Here's what you need to establish a strong foundation for your security company:

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Services offered

The first step to learning how to start a security company in Maryland is to determine the types of security services you'll offer. Maryland offers a diverse market with opportunities to cater to various needs. Here are a few options to consider:

• Personal security: This involves providing close protection for individuals who require an extra layer of safety, such as executives, VIPs, or those facing potential threats. Services may include threat assessment, secure transportation, and residential security.
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• Corporate security: Businesses of all sizes need to protect their assets, employees, and property. You can offer services like uniformed security officers, access control systems, surveillance monitoring, loss prevention strategies, and security audits.
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• Event security: From concerts and festivals to conferences and sporting events, large gatherings require skilled security personnel to manage crowds, control access points, and respond to incidents effectively.
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• Specialized security services: Consider offering niche services that cater to specific needs, such as cybersecurity, maritime security, or specialized training programs.

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Gear and technology

Investing in the right equipment is directly connected to how effectively you carry out your security operations. Here are some essential tools to consider:

• Surveillance systems: Closed-circuit television (CCTV) cameras, video analytics, and remote monitoring systems are crucial for observing and recording activity, providing valuable evidence, and deterring criminal activity.
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• Communication tools: Crystal-clear communication is vital in security operations. Equip your team with reliable two-way radios, mobile phones, and dispatch systems to ensure seamless coordination and rapid response.
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• Access control systems: Manage access to restricted areas with keycard readers, biometric scanners, and security gates. These systems help prevent unauthorized entry and maintain security in sensitive locations.

Pro tip: Consider investing in security guard management software like Belfry to streamline scheduling, track employee activity, manage client communication, and improve overall operational efficiency.

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Personnel and roles

A security company is only as good as its people. Building a skilled and trustworthy team is paramount. Here are the key personnel and roles to consider:

• Licensed security officers: The backbone of your operations! Ensure all security officers are properly licensed by the Maryland State Police Licensing Division and have undergone the required training.
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• Administrative staff: Efficient administrative personnel is essential for handling scheduling, client communication, billing, and other critical behind-the-scenes tasks.
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• Management team: Experienced managers provide leadership, oversee operations, ensure compliance with state regulations, and guide the company's strategic direction.

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How to start a security company in Maryland in 6 steps 

To help you get started on your journey to learning how to start a security company in Maryland, we've broken down the process into six clear steps. Follow this guide to navigate the essentials:

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Step 1: Develop a business plan

Every successful company needs a roadmap. Your business plan will be that guide, outlining your goals, strategies, and financial projections. Here's what to include:

• Executive summary: A brief overview of your company's mission, vision, and goals.
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• Company description: Details about your company's structure, ownership, and history (if any).
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• Services offered: Clearly define the types of security services you'll provide (e.g., personal security, corporate security, event security, etc.).
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• Target market: Identify your ideal clients and their specific security needs.
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• Market analysis: Research your competitors and assess the current market landscape in Maryland.
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• Marketing strategy: Outline how you'll reach and attract potential clients.
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• Financial projections: Develop realistic financial forecasts, including startup costs, revenue projections, and profit margins.

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How Belfry helps

Belfry aids in scheduling and resource planning, tracking key metrics through its reporting features to enhance decision-making.

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Step 2: Get financing for your business

Starting a security company in Maryland requires capital investment, but luckily, there are several avenues you can explore:

• Personal savings: Investing your own savings can be a great way to kickstart your business without incurring debt.
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• Small business loans: Maryland has a supportive network for small businesses. Consider traditional bank loans or explore options through the Small Business Administration (SBA). 
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• Maryland-specific programs: Dive into resources offered by the Maryland Department of Commerce. They provide programs and initiatives, including potential grants and loan options, to foster business growth and development within the state. 
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• Investors: Seek out potential investors who are interested in the security industry. Prepare a compelling pitch deck and business plan to showcase your company's potential.

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Understanding startup costs

Before you approach any lender or investor, it's crucial to have a clear understanding of your startup costs. This includes:

• Licensing fees: Factor in the cost of obtaining the necessary licenses from the Maryland State Police Licensing Division.
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• Equipment expenses: Consider the cost of essential equipment like surveillance systems, communication devices, uniforms, and vehicles.
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• Insurance costs: Obtain the required liability insurance coverage, as mandated by SB 760.
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• Marketing investments: Allocate funds for marketing efforts to attract clients and build brand awareness.

Want a detailed breakdown of startup costs? Check out our complete article on this topic. 

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Step 3: Acquire licenses and certifications

Operating a security company in Maryland requires specific licenses and certifications. Here's a step-by-step guide to help you navigate the process:

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Security guard agency license

To legally operate a security guard agency and employ security officers in Maryland, you'll need to obtain a Security Guard Agency License from the Maryland State Police Licensing Division.

Make sure you meet the following requirements:

• Be at least 25 years old.
• Be of good character and reputation.
• Have at least 5 years of relevant experience as a full-time private detective, police officer, fire investigator, or correctional supervisor.
• Complete the application process, including submitting fingerprints, photos, and the required fees ($200 for an individual and $375 for a firm).

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Individual security guard licenses

Starting January 1, 2025, all security officers in Maryland must be individually licensed by the Maryland State Police, even if they work directly for a private employer.  

Make sure each of your security officers completes the licensing application, submits fingerprints, provides photos, and pays the required fee.  

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Mandatory training and certifications

As per SB 760, all security officers must undergo 12 hours of initial training and 8 hours of in-service training every three years.  Ensure your staff completes these mandatory training requirements and maintains their certifications to stay compliant.  

Additionally, armed security officers must obtain a handgun permit issued by the Maryland State Police.  

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How Belfry helps

Stay on top of license renewals and certification expirations with Belfry's intuitive management features. Set automated reminders and track employee credentials to ensure your team remains compliant with Maryland's requirements.

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Step 4: Purchase equipment and hire staff

This step is all about investing in the resources that will enable your company to operate effectively and deliver top-notch security services. Let’s take a closer look:

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Gear up

First things first, you'll need to acquire basic security equipment. Consider the following:

• Vehicles: If your services involve mobile patrols or rapid response, reliable vehicles are a must. Choose vehicles that suit your needs and budget, whether it's marked patrol cars or unmarked vehicles for discreet operations.
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• Uniforms: Uniforms reinforce your brand identity and project professionalism. Make sure your uniforms comply with Maryland's regulations for security officer attire.
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• Communication devices: Effective communication is crucial in the security industry. Equip your team with reliable two-way radios, mobile phones, and potentially even advanced dispatch systems to ensure seamless coordination and rapid response.

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Build your team

Now, let's talk about assembling a skilled and trustworthy security team. Here's a general outline of the hiring and training process in Maryland:

• Recruitment: Attract qualified candidates by posting job openings on online job boards, partnering with training institutions or veteran organizations, and offering competitive compensation and benefits packages.
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• Screening: Thoroughly vet applicants to ensure they meet Maryland's requirements for security personnel. This includes conducting background checks, verifying licenses and certifications, and assessing their professionalism and aptitude through interviews.
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• Training: Invest in training programs that go beyond the mandatory requirements. Cover areas like legal compliance, emergency response protocols, communication skills, and de-escalation techniques.

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How Belfry helps

Belfry simplifies various aspects of employee management, from onboarding and scheduling to tracking certifications, licenses, and training records. This simplifies your operations and helps ensure compliance with Maryland law, reducing the burden on your team.

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Step 5: Set up your office and build an online presence

The next step in our guide on how to start a security company in Maryland involves setting up your office (whether physical or virtual) and creating a strong online presence to attract clients. Let’s go over the finer details:

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Office space: Physical or virtual?

Consider your business model and needs when deciding on office space:

• Physical office: A physical office can provide a professional space for client meetings and serve as a central hub for your team. It can be important if you're targeting larger corporate clients or government contracts.
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• Virtual office: If your focus is primarily on providing on-site security services, a virtual office might suffice. This can help reduce overhead costs and provide flexibility.

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Build your online presence

A strong online presence is vital for any business, and security companies are no exception. Here's how to get started:

• Professional website: Create a website that showcases your services, expertise, client testimonials, and contact information. Make sure it's visually appealing and optimized for search engines (SEO) so potential clients can easily find you online.
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• Online marketing: Implement a complete online marketing strategy. This could include:some text
  • SEO: Optimize your website and content to rank higher in search engine results.
  • Social media marketing: Engage potential clients on social media platforms like LinkedIn, Facebook, and Twitter.
  • Online advertising: Utilize targeted online advertising campaigns to reach a wider audience.

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How Belfry helps

Belfry's built-in CRM tools help you manage client interactions, track communication, and nurture client relationships. This feature helps you stay organized, provide excellent customer service, and build long-lasting relationships with your clients.

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Step 6: Ensure compliance with Maryland laws

Ensure full compliance with state and local laws. Key areas include:

Insurance and bonding

Protecting your business and your clients is essential. Here's what you need to know about insurance and bonding in Maryland:

• Insurance: Secure the necessary insurance policies to safeguard your company from potential risks. This typically includes:some text
  • General liability insurance: Covers bodily injury, property damage, and personal injury to third parties.
  • Professional liability insurance: Protects against claims of negligence or errors in your professional services.
  • Workers' compensation insurance: Provides coverage for employee injuries or illnesses that occur on the job.
  • Commercial auto insurance: If you're using company vehicles, you'll need this coverage.
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• Bonding: Consider obtaining surety bonds, especially if you're handling sensitive valuables. Surety bonds provide financial guarantees to your clients that you'll fulfill your contractual obligations. 

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Business registration and taxes

Make sure your business is properly registered and that you're meeting all tax obligations:

• Business registration: Register your security company with the Maryland Department of Assessments and Taxation. This involves choosing a business structure, reserving a business name, and filing the necessary paperwork.
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• Tax registration: Obtain an Employer Identification Number (EIN) from the IRS and register with the Maryland Comptroller's Office to obtain a sales and use tax license and withhold state income taxes from employee wages.
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• Payroll requirements: Comply with Maryland's payroll tax requirements, including withholding federal and state income taxes, Social Security taxes, and Medicare taxes. You'll also need to comply with Maryland's wage and hour laws, including minimum wage requirements and overtime regulations.

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How Belfry supports security companies 

There you have it; now you know the basics of starting a security company in Maryland. Next, it's time to elevate your business with tools that simplify operations, improve client relationships, and drive growth. 

That's where Belfry comes in.

Belfry is an end-to-end security management platform designed to simplify the challenges of running a thriving security company. Belfry provides the tools you need to excel.

Here's how Belfry can help you build a thriving security business in Maryland:

• Improve client relationships: With Belfry's client portal, you can provide a custom experience for your clients. They can access real-time data on patrol activities, review incident reports, manage invoices, and get in contact with your team directly.
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• Gain a competitive edge: Belfry's reporting and analytics tools provide insights into your operations. Track key performance indicators, find areas for improvement, and make smarter decisions to refine your services and stand out from the competition.
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• Efficiency boost: Automate time-consuming tasks and simplify your workflows. Belfry streamlines scheduling, dispatching, billing, invoicing, and other administrative processes. This frees up your time and resources.
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• More and better accountability: Keep a high level of accountability with Belfry's real-time GPS tracking and geofencing capabilities. Monitor your team's location and get instant notifications of any deviations.
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• Simplify workforce management: Belfry centralizes all your workforce management needs in a single platform. This simplifies HR tasks and ensures compliance with Maryland regulations, including those established by SB 760.

Schedule a Free Demo Today.‍